Digital tools were already commonplace before 2020. Still, Covid-19 took the Kenyan digital transformation to the next level. The adoption of digital technologies flourished in several sectors of the economy. Purchasing habits adjusted, as Kenyan e-commerce grew by 88%. But the lasting effects of Covid-19 were nowhere as visible as in the workplace.
Lockdowns and stay-at-home measures nudged many employers to be more innovative. A report by McKinsey & Company shows that companies adopted digital changes up to 20 times faster than they would have before Covid-19. And the definition of the workplace changed, too. When Coronavirus struck, organisations had to implement quick transition strategies. Remote working, thus, became the new normal.