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Samstag, 18.05.2024
eGovernment Forschung seit 2001 | eGovernment Research since 2001

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  • India: Delhi, Goa, Chattisgarh, TN, Kerala best e-governed states: Survey

    The recent Dataquest-IDC e-Governance Survey has identified Delhi, Goa, Chhattisgarh, Tamil Nadu and Kerala as the five best e-governed states of 2007.

    The next five positions were bagged by Maharashtra, Himachal Pradesh, Andhra Pradesh, Karnataka and Punjab.

  • India: Karnataka slips on e-way

    Bangalore may be considered India's IT capital, but when it comes to e-governance initiatives, Karnataka, which ranked No. 2 last year, has slipped to No. 9, according to a survey on the impact of e-governance on businesses and laypersons. Lack of political stability — crucial to the success of e-governance initiatives — has been cited as the reason. Corporates aren't happy. The survey revealed businesses have voted the state at a disappointing No. 11 — a sharp slump from the state's No 1 slot last year.

  • Internet Helps Government Agencies 'Reinvent' Customer Service

    Citizens want more government services online, but only if those services are both usable and highly secure, said Bill Connor, president and chief executive officer of the online security firm Entrust. "Strong authentication can allay concerns about privacy, but governments also have to communicate how safe it is for citizens to do business with them."

    A new report shows that government agencies are "reinventing" themselves with online customer service -- interactive, transactional applications available via the Internet.

  • Ireland slips in e-government rankings

    Ireland's reputation as a top performer in the provision of e-government services is declining as other Member States make advances.

    So says the annual report from Capgemini conducted on behalf of the European Commission, which placed Ireland fourth in Europe in terms of online sophistication of e-government services with a score of 84 percent. This score tied with the UK but was five points behind the leader, Sweden. Last year Ireland had a score of 86 percent, making it joint second with Denmark, and in 2001 Ireland topped the list with 68 percent.

  • Irish people want m-government: survey

    M-government has been named as a growth area following a survey which says that the public wants the ability to interact with government via mobile phones.

    Puca, a mobile messaging and data services provider, commissioned research company Amarach Consulting to undertake the survey of Ireland's mobile phone users, almost half of which said they would be interested in communicating with the government and public sector departments using their mobile phones.

  • More UAE travellers move to digital contactless payments, reveals global industry study

    UAE travellers are increasingly becoming mobile savvy as they prefer to make payments and seek information in a visual format on the device, revealed a major global industry study 'From chaos to collaboration: How transformative technologies will herald a new era in travel'.

    Commissioned by Amadeus, a leading travel technology partner and transaction processor for the global travel and tourism industry, this new report outlines the way new technologies and social change will transform travel by 2020. The study challenges the industry to overcome the uncertainty and stress of modern-day travel through the application of new technologies and innovations.

  • Norway: Citizen survey shows satisfied users

    ... but public services have room for improvement, minister says

    86 per cent of the citizens of Norway think that their country is close to being a perfect country to live in. We are also satisfied with public services. The highest level of satisfaction is enjoyed by, among others, the public library, the state owned vine and liquor store operator Vinmonopolet and the colleges of higher learning. At the lower end of the satisfaction scale are institutions like the municipal planning and building office, the Norwegian railway NSB and the Norwegian Welfare and Labour Administration NAV. These are conclusions from the nationwide Citizen Survey which measures how satisfied Norwegian citizens are with municipal, regional and government services.

  • Online availability of public services: how is Europe progressing?

    Member states are steadily moving more public services on-line, with new members catching up quickly. But progress needs to accelerate. The e-government benchmarking report prepared by Capgemini for DG Information Society examines the availability of government-related on-line services throughout the EU.

    Member States are gradually moving more public services on to the web, but with only 40% of these services fully transactional, there is some way to go before Europe has a high level of genuine on-line functionality. The situation of the new Member States is very satisfactory, corresponding, on average, to where the EU-15 were two years ago. Estonia is already ahead of all but the leading established Member States.

  • Only 5.7% of Jordanian households access Internet - survey

    Around a third of Jordanian households have PCs, but only 16 per cent of these are connected to the Internet, a study said.

    Announcing the findings of a survey conducted by the Department of Statistics (DoS), ICT Minister Bassem Roussan and DoS Director General Ghazi Shbaikat, noted that 73 per cent of those connected use the Internet for personal purposes, whereas 17 per cent are connected to the World wide Web for reasons related to their work.

  • Open-Source mit Regierungs-Bonus

    Besonders auf dem Regierungs-Sektor wird sich Open-Source-Software durchsetzen, wie eine aktuelle Studie zeigt.

    Der Studie "The Long Term Impact of Open Source Solutions on Government IT Spending” von Government Insights zufolge, werden vor allem Regierungs- und öffentliche Verwaltungsinstitutionen für ein schnelleres Wachstum des Open-Source-Bereichs sorgen. Innerhalb der nächsten fünf bis zehn Jahren soll die Nutzung verstärkt werden. Außerdem sieht die Studie einen Wertewandel in der Regierungs-Community, da immer öfter verschiedene Landes- und Kommunalregierungen ihre IT-Lösungen teilten.

  • Österreich: E-Government: Besser gehts nicht

    72 Prozent aller Serviceleistungen sind online abwickelbar

    Schweden und Österreich sind Europas "Musterschüler" beim E-Goverment. In beiden Ländern sind mehr als 80 Prozent der öffentlichen Serviceleistungen online durchführbar. Bei den vollständig elektronisch abwickelbaren Diensten sind Schweden und Österreich sogar die einzigen Länder, die die 70 Prozent-Schwelle durchbrechen konnten. Dies sind die Ergebnisse der E-Government-Studie des IT-Dienstleisters Capgemini, die gestern, Dienstagabend, auf einer Pressekonferenz in Wien präsentiert wurden. "War Österreich 2002 noch auf Platz elf, sind wir nun unter die Top-Drei Europas vorgerückt", freute sich Christian Rupp, Exekutivsekretär E-Government des Bundes. Erste Vorergebnisse der Studie waren bereits gestern von der EU-Kommission in Brüssel bekannt gegeben worden. pte berichtete.

  • Report: Canada achieves top e-government service ranking

    Canada has set the bar in e-government service delivery for the fifth consecutive year, according to a report released this week by consulting firm Accenture.

    But we can't afford to rest on our laurels. According to an Accenture spokesperson, there is still work to be done to meet citizens’ growing expectations.

  • Report: Governments Focus Too Much On Providing Online Services

    Governments are investing hundreds of billions of dollars to promote use of their Web sites, but a new report by consulting group Accenture (ACN) says they should instead invest more in telephone and fax services.

    In its sixth annual report to be released Wednesday and seen by the Wall Street Journal and Dow Jones Newswires, Accenture found that electronic government services don't take the place of just plain government services.

  • Report: Poor infrastructure hinders e-gov't in new EU

    While new European Union member countries must meet key requirements on e-government initiatives to fit in with the union's goal of creating an advanced information society, many of the countries are being hindered by poor communications and IT infrastructure, a new report claims.

    A survey of the 10 new Central and Eastern European member states and candidate country Turkey, released by the Economist Intelligence Unit (EIU) this week, found that a lack of government commitment on e-government implementation, combined with a dearth of broadband and fixed-line telephone networks was slowing progress in the region.

  • Report: UK's e-government schemes 'lack depth'

    A report from Accenture has classed the UK as a follower when it comes to e-government, and criticised the depth of services available online

    The UK has slipped down a rung in e-government league tables compiled by Accenture, which blames the slide on the lack of depth in the public services currently online.

    This year the UK stands at joint tenth in the annual rankings, down one place from last year.

  • Reports rates Irish e-gov as 'average'

    According to a new report, Ireland is a follower rather than a leader when it comes to e-government.

    Accenture's sixth annual global e-Government survey shows that Ireland came in at 14th place along with five other nations. This places the country in the "follower" category in terms of overall e-government service maturity. In 2004, the Republic was ranked 11th in the firm's report.

  • Saudi Arabia ranks highest in perception of E-government services improvement: Survey

    The Kingdom of Saudi Arabia ranks top on the highest net perception of service improvement over the past two years globally and ranks third in terms of the highest level of frequency in e-government usage, with 32.6% more Saudi citizens using these services more often, the Boston Consulting Group’s (BCG) 2016 Digital Government Survey showed. The survey, which was based on 13,570 individual responses across 21 countries and 26 digital government services, benchmarks citizen perspectives on their use of digital channels for government services.

  • South Korea: Red Tape Weakens IT Power

    Cumbersome administrative procedures and regulations are overshadowing South Korea’s competitiveness in the IT industry despite its well-established high-speed Internet resources, a report from the World Economic Forum showed Wednesday.

    According to the forum’s annual Global Information Technology Report released Wednesday, Korea was the most active country in the world in terms of private firms’ Internet usage, and second best in the high-speed Internet penetration rate. On the contrary, it was lowly ranked in the administrative process for starting new businesses (89th), efficiency of taxation (71st) and accessibility to venture capital (68th).

  • South Korea: Seoul comes top of e-governance survey

    Seoul has been ranked top for the second year running in an international survey grading e-governance initiatives in 100 cities.

    The biannual survey, a project jointly conducted by the Institute of e-governance at Sungkyunkwan University in Korea and Rutgers University in the United States, researched five aspects of each city's cabability for operating e-governance systems. They were graded in terms of security-privacy, usability, content, service and citizen participation. Seoul won four categories among the five.

  • Studie: Dänemark hat in Sachen E-Readiness die Nase vorn

    Europa hat sich in Sachen E-Business gemausert. Das ergab das gestern veröffentlichte jährliche "E-Readiness"-Ranking des Economist Intelligence Unit (EIU). Hierzu haben die Wirtschaftsforscher 65 Länder nach zahlreichen Kriterien - vom Internetzugang, der Verbreitung mobiler Endgeräte und der technischen Infrastruktur über E-Services-Unterstützung bis hin zu Innovationen und Investitionen - bewertet.
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