But there are even newer forms of digital access, collaboration and participation that are gaining momentum and might have the potential to make e-government a bit more personal. In a Feb. 2005 story, writer Blake Harris chronicled the impact of Web logs -- "blogs" for short -- on politics, news reporting and government. Shortly after becoming Utah's CIO in 2001, Phillip Windley began blogging personally, and encouraged IT staff throughout the state to blog. His personal blog continues.
Since 11 September 2001, western states have started a complex process of technological restyling of their systems of control and crime prevention. It's a process that exploits advanced information technologies with the aim of protecting citizens' lives and state sovereignty from worldwide threats such as terrorism. The hidden and dangerous implications of this process for these citizens' civil rights have largely gone unnoticed – or, when noticed, have been considered as a small prize to pay for the notional "safety" the process brings. Citing a coomon, popular phrase, some critics have rightly pointed out that, naively and rather wrongly, people tend to conclude that: "if you are neither a terrorist nor a criminal, you have nothing to worry about".
Not enough is being done at the moment to bridge the divide between the local politicians and chief officers who have to drive e-Government policy and practice, and the IT practitioners who understand the more technical aspects.
Getting the data infrastructure right is important and having access to citizen information is half the battle in providing excellent e-Government support. How this is presented at the front-end, however, is just as important in ensuring the organisational issues are resolved.
Weiterlesen: E-Government: Having Access To Citizen Information Is 50% Of The Battle
They advocate building two-layered Web pages, with the agency providing a base layer of information and interactive pages layered on top that domain experts, volunteers and others could use to annotate and link the data.
Weiterlesen: Researchers recommend Wikis for government information
Informationstechnologie. - Der Einsatz moderner Informations- und Kommunikationstechnologie soll Behörden effizienter, schneller - und bisweilen auch - bürgernäher machen. Der "eGovernment"-Kongress der hessischen Landesregierung in Frankfurt drehte sich vor allem um die interne Rationalisierung. Deren Potential verhält sich dem der besseren Bürgernähe etwa so, wie der Teil des Eisbergs, der unter dem Meeresspiegel liegt, zum sichtbaren.