IfG.CC -
Institute for eGovernment

Under the title: "The United Arab Emirates after e-Government", the bulletin said that the turning of ideas into production tools and reality took long centuries in the past, but those centuries shrunk to decades and then to just years and months. Now, we now live in a different age, in which ideas turn to reality thanks to the products of technology of applications and tools which have made it easier for humans to achieve their mission of daily life, and helped the exchange of experiences and knowledge between communities.

In a city known for its gleaming skyscrapers and fast-paced lifestyle, Akoya Dubai offers a refreshing retreat. This green haven, developed by DAMAC Properties, is designed around sustainability, nature, and a sense of calm. It’s a place where residents can live surrounded by lush landscapes without being far from the city’s core. Whether you’re looking to invest or move in, Akoya is an opportunity to embrace luxury and peace all at once.

Minister of Economy Sultan bin Saeed Al Mansouri has expressed satisfaction at the results of the final report on transition to m-Government, which showed the marked progress the UAE is making under the wise leadership of President His Highness Sheikh Khalifa bin Zayed Al Nahyan and His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister and Ruler of Dubai.

''Findings of the report have highlighted the scale of positive interaction of teamworks in government entities with the two year grace period set out by Vice President to make the transition towards m-government, which was crowned today by HH's announcement of excellent results that reflected the scale of progress in e-services the federal government is providing to clients as part of the government modernisation initiative,'' Al Mansouri said in a statement following the release of the final report on m-government.

HE Khalid Jasim Al Midfa, Director General, Sharjah Commerce and Tourism Development Authority has said that the Authority is keen to upgrade and develop all its services in keeping with the directives of the Sharjah Government and UAE Government on the optimum utilisation of smart e-governance services and information in the Emirate. In this respect, he said, the SCTDA is working on a number of pilot projects in the field of information technology to develop and improve customer service solutions to effectively promote Sharjah and its tourism sector.

"The RTA has mapped out an integrated strategy to convert and deliver services online in keeping with the vision and drive of the Dubai eGovernment in envisaging the delivery of creative electronic services that meet the aspirations and expectations of customers with a view to enabling them process their transactions online without having to visit customer service centers," Al Tayer made these comments while receiving Ahmed Mohammed bin Humaidan, Director General of Dubai eGovernment, at RTA premises in the presence of the CEO of Corporate Technical Support Services Sector Abdullah Al Madani, CEO of Licensing Agency Ahmed Hashim Bahrozyan, and several directors of the RTA.

While the UAE scored relatively highly in both the environment and usage categories (ranking 25th and 30th respectively), its strongest performance is in the readiness measurement, where it finished sixth out of the 138 countries measured.

RTA Dubai App surged from 20,000 to 45,000 transactions per day this year

The Roads and Transport Authority (RTA) has completed the automation and renovation of public parking machines across the city, with touch screens and issuance of e-ticket and text messages sent to mobile phones using the mParking system.

RTA said in a press statement on Tuesday that going automated in line with meeting “the needs of the Smart City initiative and Dubai Paperless Strategy.”

As transportation and city networks turn smart, vehicles too make the switch

The UAE is already home to some of the world’s most advanced smart cities.

Its urban centres in both Dubai and Abu Dhabi connect transport and infrastructure to the people through technology, boosting efficiency and productivity on the country’s route to reducing its reliance on oil. The 'Smart Dubai' initiative, launched 10 years ago, continues to play a pivotal role in this journey.

H.E. Ahmed Bin Humaidan, Director General of Dubai eGovernment Department, said: "AskDubai embodies eGovernment's core vision based on easing the lives of citizens, residents, visitors and businesses as it plays a significant role in enhancing the quality and efficiency of the government services provided to various sections of society in the emirate, in both Arabic and English.

The agreement is in line with Dubai eGovernment's efforts to offer a range of innovative channels based on its 'customer first' approach. More than 24 government entities currently use Dubai eGovernment's ePay gateway to offer eServices to their individual and corporate users; who can now make instant online payments through a broad network of banks and multiple payment options.

a fast-growing UAE-based geospatial, data analytics and AI company, is set to showcase its smart city solutions at a key event in Abu Dhabi which will be attended by 400 specialists, experts, strategists and policy makers.

The 2nd Abu Dhabi Smart City Summit beginning tomorrow (November 23), bringing together more than 25 local and federal government agencies, and 400 specialists, experts, officials, leaders, strategists and policy makers, as well as governmental and private organisations.

Dubai Municipality provides municipal services to the diverse population of Dubai, including urban planning, supervision of construction, environmental protection, conservation of public parks and professional services in laboratory certification.

In its efforts to improve the UAE ranking in the UN e-Government survey, a delegation from the General Information Authority (GIA) headed by Salem Khamis Al Shair Al Suwaidi, Director General of GIA, on Wednesday, visited the Ministry of Education offices in Dubai.

The delegation was received by Ali Mehad Al Suwaidi, Acting Director General, and Badryah Yousuf Hussain, IT Director at the Ministry. GIA delegation included Salem Al Housani, Deputy Director, and Ebrahim Al Badawi, Strategic Planning Specialist.

In an increasingly digital world – securing online transactions and interactions has become a top priority. Traditional methods like passwords and PINs are increasingly vulnerable to cyberattacks. Enter biometric authentication, a revolutionary approach that leverages unique human traits such as fingerprints, facial structure, and voice patterns to verify identities. This technology is becoming the preferred method for safeguarding personal information, as it offers a higher level of security and convenience compared to conventional methods.

In fact, the digital landscape, including sectors like online gaming and banking, is already embracing this shift. The integration of secure authentication methods not only increases trust but also reduces the risk of fraudulent activities.

Smart cities harness cutting-edge technologies to enhance the quality of urban life, promote sustainability and well-being, and improve efficiency. These innovative urban environments leverage data and connectivity to optimise services, infrastructure, and resource management.

According to research by Frost & Sullivan, the investment in smart city projects is predicted to reach nearly 50 billion USD by 2025 in Saudi Arabia and the UAE. Smart city initiatives in Dubai and Abu Dhabi have positioned them as leading global cities in this field.

UAE’s federal bodies have exerted immense efforts on the electronic transformation of their services, as well as encouraging the public to use them

The concept of e-government has quickly evolved since its emergence back in 2001, expanding to new horizons. Over time it complemented the global approach for achieving the UN’s sustainable development goals, while also retaining the fundamental goals of digital and smart transformation.

Dubai is set to witness a new revolution of integrating government services with the 'Internet of Things' thus making government services easily accessible to every resident in the city Dubai Chamber officials said on Tuesday.

"Dubai aims to spearhead regional development by transforming itself into a Smart City which is considered as a continuing step in the advancement of e-Government under the vision of His Highness Shaikh Mohammed bin Rashid Al Maktoum UAE Vice-President and Prime Minister and Ruler of Dubai to evolve Dubai as the world's Smartest City by 2017 and the happiest city on earth" Majid Al Ghurair Chairman of Dubai Chamber said.

Aim is to improve customer services and increase living standards

The UAE yesterday launched a national strategy for artificial intelligence (AI) to improve customer services, assess government performance and increase living standards as well as to harness AI technology in the transport, tourism, health and education sectors.

The AI strategy 2031 was launched during Sunday’s Cabinet meeting chaired by His Highness Shaikh Mohammad Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, in the presence of Lt Gen Shaikh Saif Bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Interior, and Shaikh Mansour Bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Presidential Affairs.

Chairing the Council of Ministers session here today at the Presidential Palace, Vice President and Prime Minister and Ruler of Dubai His Highness Sheikh Mohammed bin Rashid Al Maktoum said that all the ministries and federal institutions are required within two years from now to provide comprehensive electronic services to public.