Singapore’s Central Provident Fund Board, the first agency to try out the government’s new mobile phone application for citizen services, has revealed early results from the trial.
The Infocomm Development Authority of Singapore (IDA) launched the application, which allows users to access the national authentication system, or SingPass, on their mobile phones, in March this year.
Currently, 58 agencies provide online access to 260 services via SingPass, which has seen transaction volume increase from 4.5 million in 2003 - the year of launch - to 34.4 million in 2009.