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Montag, 29.04.2024
eGovernment Forschung seit 2001 | eGovernment Research since 2001

Sebangsa, a powerful new service for citizens and government to talk with each other.

One of the largest users of social media in the world, Indonesians are taking it a step further with a new social network just for public services.

Enda Nasution and his team have built an app called Sebangsa, or Same Nation, featuring Facebook-like timelines (or Twitter-like feeds) for citizens to share about public services.

Weiterlesen: Twitter for government: Indonesians get social media for public services

City to partner with local delivery tracking app Go-Jek.

Jakarta’s public bus operator TransJakarta will develop a mobile app for people to track the arrival times of buses at bus stops.

The app will allow people to track the location of bus drivers and estimate when buses will arrive at the bus stops, said Steve Kosasih, CEO of TransJakarta.

Weiterlesen: ID: Jakarta to develop mobile app to track bus arrivals

Biggest chunk of budget goes to new centre to handle citizen complaints.

Indonesia’s capital, Jakarta, will invest IDR 30 billion (US$2.4 million) on its smart city project this year, the team told FutureGov.

60 per cent of the money will be spent on building an operations centre that will help monitor and respond to complaints from citizens, said Alberto Ali, Head of Technical Unit, Smart City Jakarta. The remaining will be used for operations and human resources to run the centre, he said.

Weiterlesen: Indonesia to spend US$2.4 million on smart city project in 2015

Part of a wider plan to reform its e-government systems.

Indonesia wants to learn from Singapore’s experience of using technology to deliver public services, the Minister for Bureaucratic Reform, Yuddy Chrisnandi, said last week after a meeting with Singaporean officials.

Singapore’s e-government systems allow it to involve citizens in decision-making and also share real-time information with citizens, businesses and government officials, Chrisnandi noted.

Weiterlesen: Indonesia to learn from Singapore’s e-government experience

The Internet is not merely a dissemination tool but also a common collaboration space in monitoring public issues. This has been proven by Ainun Najib, who developed kawalpemilu.org, an Internet forum that shows the results of more than 700 volunteers involved in counting ballots in the last general election.

Their experiment, as stated by Google executive chairman Eric Schmidt in 2013, shows that the Internet has become the largest experiment and is full of surprises.

Weiterlesen: ID: Jokowi and digital revolution

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