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Insgesamt 63045156

Dienstag, 10.03.2026
Transforming Government since 2001

GB: Grossbritannien / United Kingdom

  • UK: Telehealth put on the (Google) map

    More than a third of primary care trusts are involved with telehealth programmes, according to the Department of Health‘s Telecare Local Integrated Network (LIN).

    T he telecare LIN has created a Google map for PCT telehealth, which shows which areas have begun some form of remote monitoring programme.

  • UK: Telemedicine cuts hospital admissions by 67 per cent, in NHS trial

    Clinical evaluation of an innovative healthcare initiative run by Medway Council and Medway NHS and Teaching Primary Care Trust has praised the success of telemedicine in providing a more co-ordinated approach to care provision. By enabling more accurate monitoring of long term conditions and treatment levels, the initiative has reduced hospital admissions by 67%.

    The pilot scheme involved 31 participants and used equipment from Tunstall, a provider of telehealth solutions. The scheme has successfully improved the quality of life for patients with long term conditions and has freed up valuable NHS resources, resulting in 133 hospital days and 117 nursing hours saved to date, in addition to cost and time savings for GPs, practice and community nurses.

  • UK: Telemedicine for doctor-patient interaction is vanishing in the NHS

    Despite high expectations, telemedicine and telehealthcare systems, which enable doctors to interact with patients many miles away via video, digital imaging and electronic data transmission, have had only limited impact on the National Health Service, according to a study sponsored by the ESRC.

  • UK: Telemedicine project cuts stays in hospital by half

    Clinical evaluation of a new telemedicine initiative by Carlisle Housing Association and Carlisle and District Primary Care Trust has praised the success of telemedicine in providing proactive care and support and improving the quality of life for people with chronic diseases.

    The project, using equipment from Tunstall, has successfully freed up NHS resources and budget.

  • UK: Telephone call centre service often poor, Citizens Advice report shows

    Being kept on hold for ages, presented with a multitude of automated options and then receiving poor customer service – up to four out of 10 of us are dissatisfied with our experience of some call centres, according to a new report from Citizens Advice.

    Any local authority or central government department with a call centre or call handling operation (and we imagine that's almost all of our readers), should read this, as it gives a good insight into public perceptions of call centres - the backbone for many an e-government set-up.

  • UK: Ten-year lifespan of ID cards 'unrealistic'

    KPMG report criticises durability claims

    Wear and tear could force taxpayers to replace identity cards much earlier than ministers have predicted, according to consultants KPMG.

    In a report in today's Financial Times researchers urge ministers to revise their estimates that the cards would last a decade.

  • UK: Tender goes out for London e-gov portal

    London Connects, an e-Government agency has opened a tender for the appointment of a contractor to develop an online portal for access to public services in London.

    The contract has been valued at between £500,000 and £1m and is the first phase of a £2m initiative aimed at meeting targets to bring all government services online by 2005.

  • UK: Tests highlight government website flaws

    Local government websites are outperforming key central government sites according to recent tests carried out by Business2WWW (B2W) using its SiteMorse website function and performance testing software.

    The tests, which looked at download speed, errors, warnings and 'very basic' metadata, revealed that the best overall website was local e-government and that central government websites tend to have more errors.

  • UK: Texting will help the public stay in touch

    A Government funded project is helping West Devon Borough Council use text messaging (SMS) to communicate with the public. The council has benefited from extra money via the office of the Deputy Prime Minister's e-innovation fund to implement new ways to get in touch. The text messaging will be used to notify the public of interesting events. This is not an advertising service sending indiscriminate information, but a scheme that will respond to the options the user will choose when registering on the project's website at www.ruralsms.org.uk.

  • UK: Thanet Council has e-Government change programme

    Thanet District Council has started an e-Government Change Program that’s designed to improve service and give citizens and local businesses greater choice in the ways they can contact the Council.

    Various online techniques, including e-payments, interactive TV, and videoconferencing, are being trialled with a view to introducing them over time.

  • UK: Thanet District Council Initiative Focuses on People

    The Thanet District Council in the U.K. has kicked off an eGovernment Change Program that's designed to improve service and give citizens and local businesses greater choice in the ways they can contact the council. Various online techniques, including e-payments, interactive TV, and videoconferencing, are being piloted with a view to introducing them over time.

    The flagship piece of the program is already up and running. With an estimated 75 percent of citizen contacts within Thanet taking place by phone, the council identified that improving the quality of phone-based services needed to be its key priority --especially as around 17 percent of calls were previously unanswered because of inadequate call handling facilities.

  • UK: Thanet stays behind the counter

    A district council Kent says it is quite happy not to be leading the way on e-government

    Thanet DC is refusing to get too carried away with online services and is instead concentrating on face to face contact with its local population as a key part of its new e-government programme.

  • UK: The balancing act of IT purchasing

    The government must get the balance right for its forthcoming IT strategy

    The government is planning – once more – to make changes to its IT buying policies to help avoid expensive project failures.

    As always, the devil will be in the detail, which will be revealed when head of egovernment Ian Watmore announces his new IT strategy later this month.

  • UK: The business case for Application Optimisation in Local Government

    The way that Local Authorities & Stakeholders access applications is changing. Many Authorities are looking to consolidate the number of data centres they have to support, resulting in fewer data centres serving more dispersed user communities. For Councils supporting file and print services in remote sites, there is a strong motivation to pull these servers back into the data centre where they can be cost-effectively managed and included as part of a corporate backup strategy. Many applications are migrating to browser-based access in order to simplify client configuration and increasingly, Secure Sockets Layer (SSL) is being used to protect sensitive data running over the corporate Intranet.

  • UK: The Cabinet Office shows e-Gov't excellence with online recruitment service

    The Cabinet Office has improved the Fast Stream recruitment experience by working with Parity, the IT services specialist. The project has reached the finals of the e-Government National Awards 2004, based on its use of technology to join up and improve Government services.

  • UK: The CIOs transforming government IT

    Analysis: And the tech challenges facing the public sector…

    The Transformational Government report and Varney review have once again thrust IT up the government agenda, from big modernisation programmes such as NHS IT to the push for shared services. Andy McCue looks at the CIOs in both central and local government who are playing a key role in delivering a joined-up public sector IT strategy.

  • UK: The Club does web deal

    Three central government bodies have joined in a shared service arrangement for web content and management services

    Directgov, the Department of Health (DoH) and the Department for Education and Skills (DfES) have signed a joint contract with outsourcing and technology firm Xansa to set up and manage an internet platform.

  • UK: The Devil's Advocate: Do it online – or else...

    But the government must lead by example...

    Hardened cynic though I am, it is still possible to amaze me. Maybe it is a joke or maybe it is only there to provoke. Whatever the reason, the Work Foundation (formerly the Industrial Society) has produced a report suggesting that we should be compelled to use e-government facilities.

  • UK: The Digital Divide

    How many times have you found an electrical item costing more from a retailer than it does online?

    Have you ever thought what a pain it would be if, like 36% of the UK population, you don't have access to the Internet?

    With these figures in mind and as a matter of fairness, it seems there’s still much work to be done to not just bridge but to curtail the digital divide.

  • UK: The Final e-Government Deadline

    The last quarter has been exceptionally busy for UK local authorities in their race to meet the final e-Government deadline of April 1st 2006, this time for the “Good” Priority Outcomes.

    The deadline was set by the Office of the Deputy Prime Minister (ODPM) as part of the local e-Government Programme which was to transform council services. Also known as Implementing Electronic Government (IEG), the programme’s objectives were to make local Government services more efficient and effective through electronic service delivery.

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