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Montag, 25.05.2026
Transforming Government since 2001

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  • UK: West Midlands: Dudley: Online planning applications soar

    The number of online planning applications in Dudley has risen to more than 60 per cent, the highest in the Midlands.

    In the latest figures released by the department of communities and local government, Dudley Council received more than 60 per cent of planning applications online in the second quarter of 2009/10.

    The fugure represents an increase of more than 30 per cent compared to the previous six months.

  • UK: West Midlands: New Institute of Digital Healthcare created by University of Warwick and NHS

    The University of Warwick has joined forces with NHS West Midlands to create the new Institute of Digital Healthcare, a collaboration aimed at developing technology to improving people’s health and wellbeing.

    The Institute is a five-year programme based in the University's new International Digital Laboratory, and includes as founding partners WMG (Warwick Manufacturing Group) — a department of the University, Warwick Medical School and NHS West Midlands.

  • UK: West Midlands: Plan to share provision of public services

    Herefordshire has moved a step closer towards making huge public sector savings in the wake of last week’s Government comprehensive spending review.

    NHS and Herefordshire Council have both given the go-ahead to plans to share public services and save about £33 million over the next 10 years.

    Both the primary care trust board and Herefordshire Council’s cabinet have approved the recommendations, and they will shortly go under Herefordshire Hospitals NHS Trust’s consideration.

  • UK: West Midlands: Telehealth site for health and social care staff set to save millions

    The Technology Strategy Board’s CEO Iain Gray has officially launched a new telehealth application at Coventry University’s Health Design Technology Institute, which will help GPs, local authorities and healthcare providers avoid pricey commissioning mistakes and improve the lives of more than 17 million people in the UK.

    By saving the cost of days of research and by sharing best practice, the comprehensive product comparison website from assisted living specialists Alvolution, a division of MedilinkWM, helps professionals choose multi-functional telehealth and telecare products that will save the NHS millions.

  • UK: West Norfolk goes for ‘Front Office’ CRM solution

    King’s Lynn and West Norfolk Borough Council has chosen to work with Northgate Information Solutions to support its Customer Services change programme. Northgate will deliver a new corporate solution aimed at maximising efficiency and providing a more responsive service to their citizens.

    In a five-year contract worth over £700,000, Northgate will provide its ‘Front Office’ citizen-relationship management solution, together with document image processing and corporate workflow solutions. The council will also benefit from back-office integration between ‘Front Office’ and its Revenues and Benefits, Planning, Environmental Services and Housing applications.

  • UK: West Sussex gets big benefits from CRM

    For many government organisations and local authorities across the UK, the investment in citizen relationship management (CRM) systems has been driven by the central government push for efficiency savings and service level improvements. And despite a 60% adoption rate [source: IDC, ‘Customer Needs & Strategies’, Sep 05], many local government organisations are struggling to achieve the full benefits of CRM – whether through technical difficulties or political and cultural resistance.

    However,West Sussex County Council, in a unique partnership with seven borough and district councils, and a growing number of town and parish councils, Sussex Police and the NHS, has overcome both these challenges. Together, the organisations are breaking ground and are using Lagan’s Frontline CRM solution to underpin the development of a seamless information service for the citizens across West Sussex.

  • UK: West Sussex top of the table with £48m savings in sight

    Deputy Prime Minister John Prescott's office has praised West Sussex County Council, which is all set to achieve a staggering £48m in efficiency savings by 2007-8. It means the County will top the charts of authorities across England with the highest level of savings.

    The money has been saved by computerising the County Council's services, improving systems and providing better access for members of the public.

  • UK: West Yorkshire: 'Telehealth' first for Airedale Hospital

    Airedale has become the first NHS trust to be awarded a framework agreement for technology that includes “telehealth” and “telecoaching” products.

    The agreement, which was awarded by the national procurement partner Buying Solutions, is valid for two years.

    It is meant to simplify the supply of products and services to local authorities and NHS organisations.

  • UK: West Yorkshire: Calderdale: £1bn fund raises broadband hope: Rural areas to get digital boost

    Calderdale's digital sector businesses will be hoping to benefit from £1 billion funding set to bring super-fast broadband to 90 per cent of the country.

    The Next Generation Fund will provide the UK with a world-class communications network to bolster innovation and services in digital content.

    Rural communities and hard to reach areas which do not currently have access to next generation broadband will be targeted.

  • UK: West Yorkshire: Leeds med students given iPhones

    More than 500 medical students at the University of Leeds have been given iPhones so they can access progress files, assessment modules and educational tools as part of their studies.

    The university, which says it is the first medical school to provide all of its undergraduates with the iPhone 3GS, will load the devices with a range of dedicated apps.

    These will allow students to record casenotes while on the wards, view key medical text books, and access up to date guidelines on issues such as administering prescription drugs.

  • UK: West Yorkshire: Leeds: Consult a doctor - using your TV

    NHS bosses have given the go-ahead to create a "tele stream" of information to allow patients to report their progress from the comfort of their own armchair.

    Telehealth is seen as one of the key ways to improve the quality of healthcare using innovative methods.

    The aim is to allow people to monitor their health at home and cut down on the need for hospital visits and stays.

  • UK: West Yorkshire: Patients' views get digital treatment

    People can now easily see patients' electronic feedback about their local health services - even if they are not computer users. A new digital service offered by Kirklees council will take data from Patient Opinion, a website founded by Sheffield GP Paul Hodgkin, to convey views on NHS organisations.

    Dr Hodgkin said he was excited by the partnership with Looking Local as it makes it easier to bring patient feedback to even more people through digital TV and mobile phones.

  • UK: Westminster extends WiFi

    The central London authority is offering wireless services to staff members of the public and businesses in the second phase of its pioneering WiFi scheme

    Westminster City Council is to extend its wireless network to cover wider parts of London's West End offering remote working services to its staff, it announced on 24 May 2005.

  • UK: Westminster NHS PCT launches online employee benefits system

    Westminster Primary Care Trust (PCT) has launched an online employee benefits scheme branded “It’s All About You” in conjunction with thomsons online benefits. While online benefits schemes have become increasingly common in the private sector, it is rare in the NHS. The scheme highlights the value of the non-cash benefits provided for NHS staff. Westminster PCT plans to continue to develop this service to include a paperless annual leave planner.

    It’s All About You provides each member of staff with a personalised website which includes a total reward statement detailing the value of their salary and ‘core benefits’ such as pension, training and holiday entitlement, together with access to detailed information on all their benefits and how they operate. Employees also have the ability to purchase tax efficient benefits online and a range of voluntary benefits including discounted eye and dental care, shopping and holidays.

  • UK: Westminster PCT selects IT to prepare for critical patient data migration

    Westminster Primary Care Trust (PCT) has made an agreement with IT firm Datanomic under which Westminster will use its full suite of data quality tools to audit, transform and match complex patient data.

    The Datanomic technology acquisition is driven by a requirement to comply with the stringent data migration quality standards of the National Programme for Information Technology (NPfIT), a major UK Government investment in national Care Records Service (CRS) system.

  • UK: What are those government videos doing on YouTube?

    Showing that the Central Office of Information is trying anything it can to get in touch with today's school-leavers.

    Under the snappy username "publicservice" (whose age is given as "90") the government uploaded two videos - one titled "Transformational Government" and the other called "Sharing the Leadership Challenge".

  • UK: What to do with the digital refuseniks?

    In the UK, some ten million adults have never ventured online. For some, no doubt, this is a matter of personal choice. Others, however, face more significant obstacles, including old age and poverty. In total, around three million of the ten million refuseniks identified by the government are classified as “socially excluded”.

    Martha Lane-Fox – recently appointed as the government’s so-called champion for digital inclusion – is attempting to galvanise this stubborn minority. With a nod to the forthcoming Olympics, she has launched an effort called The Race Online 2012. Lane Fox aims to get four million refusniks, most of them on low incomes, using the web.

  • UK: What's the e-Envoy got to do with IT?

    Last month saw yet another government "e-champion" brought to the fore on a wing and a promise to reform IT growth and support Prime Minister Tony Blair's vision for public service reform.

    It was a direct move to "sex up" the role of the e-Envoy, which up until now has been filled by the former-Inland Revenue IT director turned consultant, Andrew Pinder.

  • UK: Whatever Happened to Local Democracy?

    A centralised approach to driving local eGovernment is limiting councils' ability to serve their constituents effectively, argues Councillor Richard Stay, Executive Member for Finance, Bedfordshire County Council.

    Local Government in particular is dealing with an increasingly prescriptive Whitehall funding regime which is inevitably restricting the choices available to elected politicians in Town and County Hall’s across the country.

  • UK: Where to find the biggest carrot

    Public sector pay is on the up. And when holidays and other benefits are added to the pot, a move to public IT can seem even more attractive. Helen Beckett looks at how the career divide between public and private IT is closing.

    Public services IT is fast approaching pay parity with the private sector according to a number of recent studies. The pay gap narrowed from 15% in late 2003 to 10.33% in 2005, the latest Computer Weekly/SSL survey reveals. Public sector services specialist Capita also found that annual pay rises for public sector IT staff reached 5.6% by mid-2005, exceeding private sector levels for the first time.

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