Vietnam's Ministry of Culture, Sports, and Tourism's Vietnam National Authority of Tourism (VNAT) has announced that the sector is actively pushing forward digital transformation via building a smart tourism ecosystem, a strategic move designed to improve state management and the overall tourist experience.
According to the Vietnam News Agency (VNA), key components of this ecosystem include platforms such as the Vietnam travel management and business system, the Vietnam Travel app, a smart tourism card, and notably, an electronic ticketing system.