As a society we tend to complain and gripe a lot about the shortcomings in government and private services. And very rightly so since we expect a high level of service similar to that which is found elsewhere. Saudi Arabia is a rich country and has sufficient resources to import technology and systems to cater to our needs as a developing state, but due to several constraints and an outdated mindset, we tend to lag behind. Today, however, there is a change taking place. Ministries are moving toward "smart government" that provides efficient services to people.
The Saudi authorities aim to keep pace with ongoing technological development and to implement programs that will benefit the public. However, not all government departments have kept the same pace. Some have lagged behind.
Weiterlesen: SA: MOI provides innovative, efficient e-services
An increased emphasis on e-learning in Saudi Arabia’s education system, coupled with targets to modernise teaching methods, underpin a wider drive to diversify the economy away from oil and create more jobs.
Last year, a five-year SR80bn ($21.3bn) plan was approved to develop Saudi Arabia’s education sector, in addition to the annual allocation to the Ministry of Education. As part of the plan, 25,000 teachers will be trained overseas and resources are to be allocated to improve the online capabilities of educational institutions and promote e-learning.
Citizens must have compulsory ‘Wassil’ service
Four new electronic services are to be introduced by the Passports Department (Jawazat), including changing the residence permit for expatriates by launching a new card under the name “resident identity card” with new features.
It has also been made compulsory for those who benefit from the Jawazat services to have a mail box “Wassil” so as the department can provide the services to their homes. The service will begin at the start of the Hijri year (October).
Weiterlesen: SA: 5-year resident identity card for expatriates in October
The Ministry of Labor has launched an electronic service to issue visas for expatriate workers on Musaned, in an effort to employ technology to speed up and facilitate procedures. This measure also helps to decrease paperwork and allows visas to be issued electronically in a transparent manner.
Other government bodies have supported this move, announcing the end of registering and receiving written application in labor offices.
EMC Hosts Third Edition of Public Sector Mega Workshop; Highlights Growing Interest Among Public Sector Entities in KSA to adopt Blended Cloud Models to Meet Changing Customer Requirements in the New Era of Mobile, Cloud and Big Data
In line with its commitment to contribute to the government and community in Saudi Arabia, EMC hosted the third edition of its Annual Arabic Public Sector Mega Workshop to showcase latest technologies and discuss how they can help redefine the future of public services and national administration.
Weiterlesen: KSA Study: Public Sector Inclined to Deploy Advanced Hybrid Cloud Models for IT