IfG.CC - The Potsdam eGovernment Competence Center

New analysis from Frost & Sullivan finds that the increased penetration of mobile phones and mobile technologies are generating increased potential for the mGovernment market and are offering an unmatched platform for enabling the establishment of Smart Government.

The study goes on to add that countries such as Germany, Sweden, Estonia and Netherlands have conducted many pilots that have increased citizens' accountability for government policies and procedures and appear to have met with some success.

The mobile penetration rate has surpassed 100% in almost all European countries. In order to improve the reach of services, many industry verticals such as healthcare and banking are utilising mobile communication as a major channel. Since governments now successfully use the internet as a channel for easy access to citizens, the next major means whose ubiquity can be leveraged is mobile communication.

The first SIM cards equipped with the security certificate required for the mobile signature are now being offered by Elisa, Finland’s second-largest mobile network operator. The basis for this is the UniverSIM product line from international technology group Giesecke & Devrient (G&D) with signature functionality and encryption mechanism.

Beim Behördengang über das Internet bietet das finnische Einwohnermeldeamt seinen Bürgern jetzt eine innovative Lösung an. So kann der Nutzer bei Online-Diensten oder -Anträgen, bei denen er sich eindeutig ausweisen muss, dafür künftig sein Mobiltelefon nutzen. Erste SIM-Karten, die mit dem für die mobile Signatur erforderliche Sicherheitszertifikat ausgestattet sind, bietet Finnlands zweitgrößter Mobilfunkbetreiber Elisa jetzt an. Dabei kommt die UniverSIM Produktfamilie vom internationalen Technologiekonzern Giesecke Devrient (G D) mit Signatur-Funktionalität und Verschlüsselungsmechanismus zum Einsatz.

Imagine being able to change your home address, receive official documents, and order an election card all in one place.

These simple tasks in reality can take an extremely long time for citizens in other parts of the world but in Austria, you don’t need to look further than your mobile phone.

A new introduction to mobile customer experience - Top Five Ways to Enhance CX Through Your Mobile Channel - provides a reference point for government executives looking to shift their emphasis from conventional e-government, to mobile government.

Valérie Pécresse, French Minister for the Budget, Public Accounts and Administrative Reform, announced the launch of 'm.service-public.fr' by the Directorate of Legal and Administrative Information (DILA), as part of an effort to make information on the eGovernment portal accessible at all times. The announcement came following a report on improving the Public Administrations' digital relationship with users.

Die britische Polizei hat auf die wirtschaftlich schwierigen Zeiten reagiert und stellt auf Sparflamme. Aus Kostengründen erschließt sie sogar neue Kommunikationswege. Großbritanniens Polizisten wurden daher aufgefordert, künftig soweit als möglich Funkstille zu halten und mit ihrer Zentrale vorzugsweise per SMS in Kontakt zu bleiben. Laut britischen Medien betrifft die Sparmaßnahme hauptsächlich Routine-Meldungen. Deren großes Volumen verursacht im Funknetz zu hohe Kosten. Kurznachrichten sind im Vergleich dazu wesentlich günstiger.

The best-seller’s technological transformation will make it even easier – and more fun – for road users to keep up to date with the rules of the road.

Much of the Highway Code’s content has changed considerably since its launch in 1931. For example mirrors were not even mentioned in the first edition and drivers were advised to sound their horn when overtaking.

Qatar, the UAE, Saudi Arabia, Oman and Bahrain ranked first, third, sixth, 12th and 24th respectively in the government procurement of advanced technology products in the World Economic Forum's 2012-2013 'World Competitiveness Report,' according to the Gulf Daily News, our sister publication.

As Internet becomes increasingly social allowing instant access to shared information, governments across the Gulf region have put a premium on strengthening efforts to tap into web-enabled technologies to engage the public.

With regional e-Government service delivery on the rise, ICDL GCC Foundation, an organisation that promotes digital skills and cyber safety for-all across the GCC, believes there is a greater need now for developing skills within the governments to address the intricacies of online collaboration technology.

Qatar, the UAE, Saudi Arabia, Oman and Bahrain ranked first, third, sixth, 12th and 24th respectively in the government procurement of advanced technology products in the World Economic Forum's 2012-2013 'World Competitiveness Report.'

Also, the UAE ranked 19 amongst 148 economies in the report for its Global Competitiveness Index, of which e-readiness was key, maintaining its position from 2012-2013; Saudi Arabia was 20, Qatar 13, Bahrain 43 and Kuwait 36.

He said in Ghana there was no reliable and accurate information on births and deaths but since the number mobile phone users has increased, it would be possible to access how many people have given birth and how many have been lost in the course of planning by using one of the network.

As explained above e-government allows the government to communicate with its citizens at the touch of a button. Additionally it allows people to access government services faster as opposed to previous decades when people had to make long lines in government offices. Before the adoption of e-governance in countries where government offices were centrally located in one major city people had to travel from upcountry in order to get government services.

Ausnahmeregelung durchgesetzt

So ist es zum Beispiel möglich, Beginn und Ende der Parkzeit über das eigene Handy anzumelden oder so genannte elektronische Taschenparkuhren einzusetzen. Auf Initiative von Stolpe macht das eine Ausnahmeverordnung zur Straßenverkehrsordnung möglich, teilte das zuständige Verkehrsministerium mit.

Die Helfer in Haiti sind bei ihrer Arbeit mit vielen Problemen konfrontiert; eines der größten ist, herauszufinden, wo gerade welche Hilfe benötigt wird. Um die Maßnahmen effektiver koordinieren zu können, greifen sie nun auf SMS und Social Networks zurück. Durch die Auswertung der Hilferufe, die über diese Netzwerke abgesetzt werden, wird festgestellt, wo dringender Handlungsbedarf besteht, berichtet die New York Times. Die neu eingerichtete Notfallnummer hat sich bereits bewährt: Hilferufe nach Wasser und Nahrung haben die Hilfskräfte auf eine Zeltstadt aufmerksam gemacht, von der bislang keine der Organisationen gewusst hatte.